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5 JOB POSTS at RwandAir Catering Ltd: Close 17 September 2019

RwandAir catering ltd is recruiting committed Hot Kitchen Assistants. (Cooks)

Job Title: Hot Kitchen Assistants (Cook)

Department: Production

Reports to: Executive Chef

Grade: Kitchen assistant grade 2 step II

Function:

The job holder is responsible for the preparation and presentation of food to the standard set by the Company and in accordance with the specifications

Major Responsibilities.

Know all menu specifications and be able to assist other employees
Prepare and present the food in accordance with the culinary standard established by the Company and with the agreed composition, weight and quality detailed in the menu specification and avoid food wastage.
Keep refrigerators and workplaces clean, neat and orderly. Everything must be covered and garbage bins should never be overrun.
Notify supervisor of food shortage and equipment failures.
Provide a reference to staff as and when required.
Perform other duties as assigned by the supervisor

Knowledge, Skills.

Shift hours availability
Knowledge of the operative flow and rules
Teamwork attitude
Availability
Flexibility

Knowledge, Skills, and experience.

At least 3-year experience in Hot kitchen
Completion of secondary school or above.
Knowledge of HACCAP, Hygiene, and food safety

How to apply.

If you meet all the above criteria, send in your CV together with a cover letter including a statement describing your suitability for the position you are applying for (all in English) and 3 names of referees at production@rwandaircatering.rw not later than 17th September 2019

Note: your application latter MUST specify the position you are applying for

Loader/Driver AT RwandAir Catering Ltd : ( Deadline : 17 September 2019 )

RwandAir catering Ltd is recruiting committed and enthusiastic Loaders/Drivers

Job Title: Loader/Driver

Job Family: Operations

Reporting Line: Shift Dispatch officer/ Dept. Head

Role Purpose Statement: Load, unload and drive catering vehicles in order to ensure airline companies a complete meal providing service

Key Interfaces:

Internal: Operation Manager, Head Department, Shift Leader, Loaders, Flight Coordinators, Dispatch, Quality Manager, Safety and Security Manager

External: airline companies, airport authorities, security companies

Main Accountabilities.

Load catering truck with trolleys and materials required by airline companies
Drive the truck from the catering building to the aircraft parked into the airport, according to the airport requirements
Perform a correct aircraft approach assisted by the loader
Check the working status of the truck before loading operations and inform immediately the Maintenance Manager in case of deviation from the standard
Perform loading and unloading operations
Verify the trolleys’ content according to the check-list
Collect the service delivery note from the Dispatch, submit it to the airline crew for signature and give it back to the Dispatch
Fill in the proper forms and documents related to truck incidents
Ensure the truck cleaning
Position the trolleys unloaded from the aircraft to the washing area
Prepare the additional aircraft services (ice, water, etc.)
Drive all company vehicles (truck, van, car) to ensure the client a complete service
Observe quality requirements
Observe ramp safety and security requirements

Qualification, Knowledge, Skills, and Experience.

Completion of secondary school education or above.
Knowledge of international airports operations is an added advantage
Proficient in English.
At least 3 years of relevant experience
2 years Experience of operating high loading trucks.
Trucks driving licence (Italian code C)
Knowledge of the operative flow and rules;

How to apply

If you meet all the above criteria, send in your CV together with a cover letter including a statement describing your suitability for the position you are applying for (all in English) and 3 names of referees at operation@rwandaircatering.rw not later than 17th September 2019

Note: your application latter MUST specify the position you are applying for.

Customer Liaison Coordinator AT RwandAir Catering Ltd : ( Deadline : 17 September 2019 )

Job Title: Customer Liaison Coordinator

Reporting Line: Operations Manager

Department: Operations

Role Purpose Statement:

Key Interfaces External: customers

External, customers. all departmental manager and supervisors

Business Strategy.

Ensure compliance with the required catering policies
He/she is responsible for maintaining high standards in Catering Unit customer care.
Major duties

Follow organizational directives, policies and achieve highest customer satisfaction, increase profitability
Provide data for the development of an annual business plan and budgeting for the department
Implement the short -term operation planning in coordination with other relevant interfaces. Ensure efficient and timely corrective actions in case of significant deviations
Ensure the ordering of all materials needed at the department if applicable
Ensure that the department’s work methods are in line with the company standards and customer contracts
Initiate and control continuous optimization of processes
Examine financial data/statements and use them to improve profitability
Perform quality controls and monitor production KPI’s
Cater to clients’ concerns
Implement and control the cost budget in the area of responsibility, initiate and steer corrective actions in case of deviations
Order purchase materials, plan inventory and ensure warehouse efficiency.
Perform quality controls and monitor production KPI’s
Respond to clients’ concerns
Menu presentation.
Prepare menu specifications, crew information, schedule and cycle change.
Investigate and reply to customers’ queries
Confirm delivery slips with the unit.
In Conjunction with departments ensures that sufficient and economic quantities of all stock items (equipment, beverages, dry stores, etc.) are maintained to meet client services standards
Inform the relevant departments about menu change, packing plan, and galley plan.
Follow organizational directives, policies and achieve highest customer satisfaction, increase profitability
Ensure clear communication and close co-operation with all relevant internal and external interfaces

How to apply

If you meet all the above criteria, send in your CV together with a cover letter including a statement describing your suitability for the position you are applying for (all in English) and 3 names of referees at operation@rwandaircatering.rw not later than 17th September 2019

Note: your application latter MUST specify the position you are applying for

Sous-Chef AT RwandAir Catering Ltd : ( Deadline : 17 September 2019 )

Job Title: Sous-Chef (New Position)

Reporting Line: Executive Chef/ Production Manager

Department: Production

Role Purpose Statement: Work alongside Executive chef to manage daily kitchen activities, including overseeing staff, aiding with menu preparation, ensuring food quality, freshness, monitoring, ordering, and stocking.

Provides meal quality and consistency by following designated recipes.

Supervise other kitchen staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice.

Key Interfaces Internal: Quality Assurance, Production & all internal and operations.

External Interfaces External: Customers, & Suppliers.

Main Accountabilities (including specific challenges)

Leads kitchen team in the chef’s absence
Provides guidance to junior kitchen staff members, including, but not limited to line cooking, food preparation, and dish plating
Oversees and organizes kitchen stock and ingredients
Ensure a first-in, first-out rotation system and verifies all food products are properly dated and organized for quality assurance.
Keeps cooking stations stocked, especially before and during prime operations hours
Trains new kitchen employees to kitchen standards
Manages food and product ordering by keeping detailed records and minimizes waste, plus works with existing systems to improve waste reduction and manage budgetary concerns.
Supervises all food storage units all meet standards and consistently well-managed.
Assists executive chef in menu creation.
Coordinates with the management team on ordering, budget, and kitchen efficiency and staffing.

Key performance indicators (KPI)

Ensure customer satisfaction
Ensure Chefs recipe processes are complied with
Ensure timely & accurate reporting.
Ensure compliance with the internal guidelines, policies, and strategies
Succession Planning
Develop and implement a job rotation plan
Staff skills training

Knowledge, Skills, and Experience

Previous 5-year Experience as a chef or sous chef in high volume multi-menu food operation
Strong organizational skills
Attention to Detail, Leadership, Management, Ability to work under pressure, self-motivated, creative Problem- Solving skills, Strong verbal and written communication skills, Exceptional Customer service skills.
Culinary training or equivalent qualification.
Completion of secondary school or above is mandatory.
Demonstrate Knowledge and Experience with HACCP implementation.
Excellent Knowledge of raw materials yields and best usage.
Strong people and process management skills
Excellent computer skills to include Microsoft, word, excel, and powerpoint
Fluent English both written and spoken
Excellent skills at developing concepts, ensuring documentation and conducting professional and convincing menu presentation in front of customers.

Core Competencies:

Safety
Customer focus
Team orientation
Integrity
Accountability
Enthusiasm

Others

Effective Communication skills
Analytical Skills
Achievement Orientation
Project Management Skills
Flexibility

How to apply

If you meet all the above criteria, send in your CV together with a cover letter including a statement describing your suitability for the position you are applying for (all in English) and 3 names of referees at production@rwandaircatering.rw not later than 17th September 2019

Note: your application latter MUST specify the position you are applying for.

Stewarding Assistant AT RwandAir Catering Ltd : ( Deadline : 17 September 2019 )

RwandAir Catering Ltd is recruiting committed stewarding Assistants.

Job Title: Stewarding Assistant

Reporting Line: Departmental Officer

Grade: Assistant 1 step 1

Objective: Get in charge of dirty material washing and putting it in the stocking shelves. Deliver material to the department and control in and out material flow

Major Duties.

Waste rejected material
Execute hand-wash operation with water, detergent, and brush
Handle the automatic-wash operation putting material into the dish-washing machine in the most suitable way and taking it out at the end of the washing cycle
Check the cleaning of material
Select the washed material and put it in the stocking shelves or deliver it to the departments
Select and mark the damaged material
Observe the material flow (in and out)
Provide for missing items according to the client’s requests
Keep clean the workplace and the facilities
Observe quality requirements

Knowledge, Skills, and Experience

Shift hours availability
Knowledge of the operative flow and rules
Teamwork attitude
Availability
Flexibility

Qualification, Knowledge, Skills, and Experience.

Completion of secondary school or above.
Knowledge of HACCAP, Hygiene, and food safety
Cleaning experience of at least 1 year and above.

How to apply

If you meet all the above criteria, send in your CV together with a cover letter including a statement describing your suitability for the position you are applying for (all in English) and 3 names of referees at quality@rwandaircatering.rw not later than 17th September 2019

Note: your application latter MUST specify the position you are applying for

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